Shipping Policy
At ECU Motors, we focus on fast and reliable shipping to ensure that your order arrives safely and on time. Every ECU is carefully packaged, fully protected, and shipped with tracking so you can follow your delivery from our facility to your door.
Processing Time
Orders are typically processed and shipped within 1 to 3 business days. Each module is programmed to your VIN, tested on a special stand, and prepared for installation before leaving our facility. You will receive a confirmation email with tracking information as soon as your order is on its way.
Shipping Methods
We use trusted carriers such as USPS, UPS, and FedEx to provide secure and timely delivery across the United States. The available shipping options will appear during checkout. All shipments include tracking details so you can monitor the progress of your package at any time.
Delivery Time
Most orders arrive within 2 to 5 business days, depending on your location and the shipping method selected at checkout. Delivery times may vary due to carrier volume, weather conditions, or other external factors.
Order Updates
Once your order is shipped, you will receive a notification email containing your tracking number. This allows you to follow your package in real time and stay informed throughout the entire shipping process.
International Shipping
For our customers outside the United States, we offer international shipping to select countries. International orders are handled with the same care and attention as our domestic shipments. While shipping times may vary depending on the destination, you can generally expect delivery within 7 to 14 business days. Please note that international shipments may be subject to customs inspections and import duties levied by the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for more information before placing an order.
Shipping Support
If you have any questions regarding your shipment, tracking status, or delivery timing, our Customer Care team is always ready to assist you. Feel free to contact us at info@ecu-motors.com or call (888) 217-7803.
