FAQ

How do I know if the ECU is compatible with my vehicle?

You should match your original ECU’s part number with the one you’re purchasing. If you’re not sure, just provide us with your VIN, and we’ll verify compatibility for you.

Do I need to do any key relearn or any special procedure after installation?

Our ECUs are programmed to be fully plug-and-play, which means no key relearn, no dealer visits, nothing else is required. Just plug it in and drive away—it’s as easy as it sounds. In very rare cases, a key relearn procedure might be needed, but if so, we’ll clearly mention it in the listing.

Do I need any special tools to install the ECU?

Generally, you won’t need any special tools. Our ECUs are ready to install, but for certain models, a professional scanner might be needed for additional procedures.

What if my car doesn’t start after installing the ECU?

Make sure all connections are secure and that you’ve followed the included instructions. If you still have issues, contact us for support and we’ll help you troubleshoot.

Are your ECUs tested before shipping?

Yes, we thoroughly test each ECU on a special stand to ensure it starts the vehicle and runs correctly.

Do you offer a warranty on the ECUs?

Absolutely. We offer a lifetime warranty on repairs or exchanges and a 30-day return policy for a full refund.

Can you program the ECU to my VIN before shipping?

Yes, we can program the ECU with your VIN before it ships out, so it’s ready to go when you receive it.

What should I do if I receive a defective unit?

In the rare event you receive a defective ECU, contact us immediately. We’ll provide a replacement or a refund as part of our warranty service.

How long does shipping take?

Typically, shipping within the U.S. takes 3-5 business days. We’ll provide tracking information so you can monitor your order’s progress.

Do you offer technical support after purchase?

Yes, we offer ongoing technical support. If you have any issues or questions, just reach out and we’ll be happy to help.

Can I return the ECU if it doesn’t solve my problem?

Absolutely. We have a 30-day return policy, so if the ECU isn’t the solution, you can return it for a full refund.

Do I need to send in my old ECU core for exchange when I purchase a new one?

No, no core exchange is required. You can keep your old ECU. We make the process simple: just purchase the replacement unit from us, install it, and you’re good to go—no need to return your old part.