We offer a simple and customer-friendly 30-day return policy. For the first 30 days after delivery, you can return the item with complete confidence. Our goal is to make sure every customer enjoys a smooth and worry-free experience with ECU Motors.

To begin a return, just contact us at  info@ecu-motors.com or call our Customer Care team at (888) 217-7803. We will guide you through each step and provide everything needed to complete the process quickly and easily. We handle returns in a straightforward manner so you can feel comfortable and supported at every stage.

Every module we ship goes through careful inspection, testing, and preparation. Still, we understand that customers sometimes need to return an item, and we are always ready to assist. Our team is here to help you resolve any situation and make sure you receive the best possible service.

We encourage you to reach out with any questions regarding your order or return. Our support team responds promptly and ensures that you receive clear guidance and personal attention.

All refunds are issued directly to your original payment method. As soon as your refund is processed, you’ll receive a notification email from us confirming that everything is on track. We aim to keep you informed every step of the way, so you always know the status of your return. Typically, once the refund is issued, it will take about 2 to 8 business days for the funds to be credited back to your account. The exact timing depends on your financial institution’s processing times, but rest assured, we are committed to making the entire experience smooth and transparent.